Field Service / After-Sales / Application Engineer Americas

To support our strong growth, we are currently hiring an Field Service / After-Sales / Application Engineer to demonstrate, install, commission, train and support our seal inspection solutions in Americas.

Engilico, part of the large Japanese technology group Nabtesco, develops and markets innovative in-line seal inspection systems for food and non-food packaging applications. Our solutions enable our customers to increase the quality and productivity of their packaging processes. Engilico -subsidiary of packaging machine manufacturer PACRAFT– has it headquarters in Leuven (Belgium) and an office in Glendale Heights – Chicago (IL). The applicant will reside in the PACRAFT America office in Glendale Heights.  More info: www.engilico.com – www.pacraft-global.com/en/ – www.nabtesco.com/en/.

Job description

  • You will start with an in-depth training on at our Belgian headquarters (min. 2 weeks)
  • Primary focus will be installing and training our solutions at customers in USA, Canada and other American countries
  • Perform technical diagnosis of machine and seal inspection performance (hardware and software) and coordination of problem resolution
  • You will become the first contact for technical and support questions from our US customers, partners, resellers and prospects.
  • Occasionally you will organize technical benchmarks with our sales team at our prospects.
  • Through your experience built on continuous interactions with customers and resellers, you will provide input to our development team regarding product improvements.

Your profile

  • Technical education/certification or BS in Engineering (Electromechanical)
  • Work experience in service engineering/maintenance on industrial (packaging) machinery (hardware installation, electrical wiring, software UI parametrization )
  • Self-starter who can manage multiple projects in a dynamic environment.
  • Prepared to frequently travel in Americas (up to 50% of your time).
  • You are fluent in English, Spanish or Portuguese is a plus.
  • Must be eligible to work in the United States without sponsorship required.
  • Candidate is residing or prepared to move to Chicago region

We offer

  • An international career opportunity within a growing technology company
  • An enthusiastic team of colleagues with inspiring can-do mentality
  • A competitive salary package and extra-legal benefits
  • Flexible work schedule
  • Job Type: Full-time
  • Contract will be with PACRAFT Americas

Interested in this diverse, challenging job?

Please contact us via careers@engilico.com or +32 16 498 130.